Osborn Transport Services are committed to providing the
best possible service to all of our customers, all of
the time. Our policy is to ensure customer satisfaction
in terms of reliability, efficiency and safety.
This commitment extends from the Managing Director
to all those engaged in services on behalf of Osborn
Transport Services and is reviewed on a regular basis
for compliance to specific requirements and to ensure
a culture of continual improvement throughout the company.
This policy is supported by a fully documented quality
management system based upon the requirements of the
International Standard for Quality ISO 9001 (2000) and
the publicly available specification PAS 43. Performance
of the quality system shall be monitored by the Managing
Director for compliance with the requirements of PAS
43, ISO 9001 and all applicable legal requirements.
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